Q) What if I don’t have a website?
A) In most cases we can build your restaurant a full website including mobile design for less than $300
Q) What if my existing website is terrible?
A) We can work with you to redesign it or just work to correct a few things with your existing
Q) How long will it take to build me a new website?
A) Most of the time, one week
Q) How do I receive order notifications?
A) It depends. There are a lot of options on this. Go to our Order Notifications page for more info.
Q) What do I need to provide you to get started?
A) We will need your business name, address, phone number, and a little bit about your business if you don’t have a website. There are some other details we will handle with you, such as setting up your bank account to receive the online order payments.
Q) Who processes the online payments and what are the charges?
A) We use 2 different payment gateways as follows:
Stripe – which charges you 2.9% and 30 cents per transaction
Heartland Systems – their fees are generally much lower than stripe, you will need to see their sales person.
Q) Who puts all of the menu items in to get started?
A) You can enter them, it is extremely easy to do with our platform with no computer knowledge, or we can do it for you for a small fee which varies depending on the size of your menu
Q) Do we need pictures of each food item?
A) No, but having them does make it look a lot better
Q) Do you have examples of what it will look like I can see?
A) Yes, visit our gallery page – we have put up some examples there of what it will look like
Q) Is the ordering process secure?
A) Yes, it is done on a SSL protected page with a SSL certificate from Comodo SSL Certificates.